Privat Policy
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. You can find detailed information on the subject of data protection in our Privacy Policy listed below this text.
Scope
This Privacy Policy applies to the AKG group of companies (hereinafter referred to as “AKG”). The following AKG companies operate together as affiliated companies: AKG Software Consulting GmbH, AKG Civil Solutions GmbH, AKG Software Austria GmbH, AKG Software Schweiz GmbH. This Privacy Policy also applies to the area of inovi gmbh for which AKG is responsible.
Data Collection on this Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the Controller” in this Privacy Policy.
How do we collect your data?
Some data is collected when you provide it to us. This may, for example, be data you enter into a contact form.
Other data is collected automatically or after your consent when you visit the website by our IT systems. This includes mainly technical data (e.g., internet browser, operating system, or time of the page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the data transmitted will also be processed for contract offers, orders, or other order-related inquiries.
What rights do you have regarding your data?
You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the rectification or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time with effect for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time regarding this and other questions on the subject of data protection.
Analytics Tools and Tools from Third Parties
When visiting this website, your browsing behavior may be statistically evaluated. This is done primarily with so-called analytics programs.
Detailed information on these analytics programs can be found in the following Privacy Policy.
2. Hosting
We host the content of our website with the following provider:
Mittwald
The provider is Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp (hereinafter “Mittwald”).
For details, please refer to Mittwald’s Privacy Policy: [https://www.mittwald.de/datenschutz](https://www.mittwald.de/datenschutz).
The use of Mittwald is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required by data protection law that ensures this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.
When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We note that data transmission over the internet (e.g., communication by email) can have security gaps. Complete protection of the data from access by third parties is not possible.
Information on the Controller
The controller responsible for data processing on this website is:
AKG Software Consulting GmbH
Uhlandstraße 12
79423 Heitersheim
Germany
Phone: +49 76 34/56 12-0
Email: info@akgsoftware.com
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Storage Period
Unless a more specific storage period has been specified in this Privacy Policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will occur after these reasons cease to apply.
General Notes on the Legal Bases of Data Processing on this Website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR and, where special categories of data pursuant to Art. 9(1) GDPR are processed, on the basis of Art. 9(2)(a) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing is additionally based on Section 25(1) TDDDG. Consent may be revoked at any time. If your data is required to fulfill a contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also take place on the basis of our legitimate interests pursuant to Art. 6(1)(f) GDPR. The applicable legal basis in each individual case is indicated in the following paragraphs of this Privacy Policy.
Data Protection Officer
We have appointed a Data Protection Officer.
Dipl.-Ing. (FH) Kim Heuer
AKG Software Consulting GmbH
Uhlandstraße 12
79423 Heitersheim
Germany
Phone: +49 (0)76 34/56 12-0
Email: datenschutzbeauftragter(at)akgsoftware(dot)de
Note on Data Transfers to Third Countries Not Considered Secure under Data Protection Law and Transfers to U.S. Companies That Are Not DPF-Certified
We use, among other things, tools from companies based in third countries not considered secure under data protection law as well as U.S. tools whose providers are not certified under the EU-U.S. Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to these countries and processed there. We point out that in third countries that are not considered secure under data protection law, a level of data protection comparable to that of the EU cannot be guaranteed.
We note that the USA, as a secure third country, generally provides a level of data protection comparable to that of the EU. A data transfer to the USA is permissible if the recipient has certification under the “EU-U.S. Data Privacy Framework” (DPF) or has appropriate additional safeguards. Information on transfers to third countries, including the recipients of the data, can be found in this Privacy Policy.
Recipients of Personal Data
In the course of our business activities, we work with various external entities. In some cases, the transfer of personal data to these external entities is necessary. We only pass on personal data to external parties if this is required for the performance of a contract, if we are legally obliged to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in the transfer, or if another legal basis permits the transfer of data. When using processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint controller agreement is concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases as well as to Direct Marketing (Art. 21 GDPR)
If the data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data; this also applies to profiling based on those provisions. The respective legal basis on which processing is based can be found in this Privacy Policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection under Art. 21(1) GDPR).
If your personal data is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process on the basis of your consent or in fulfillment of a contract delivered to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where technically feasible.
Access, Rectification, and Deletion
Within the scope of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing and, if applicable, a right to rectification or deletion of this data. You can contact us at any time regarding this and other questions on the subject of personal data.
Right to Restrict Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have objected pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data—apart from its storage—may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser’s address bar.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Objection to Promotional Emails
We hereby object to the use of contact data published within the scope of the imprint obligation for the transmission of advertising and information material that has not been expressly requested. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, e.g., through spam emails.
4. Data Collection on this Website
Cookies
Our internet pages use so-called “cookies.” Cookies are small data packets that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies can be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to analyze user behavior or for advertising purposes.
Cookies that are necessary to carry out the electronic communication process, to provide certain functions desired by you (e.g., for the shopping cart function), or to optimize the website (e.g., cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG); consent can be revoked at any time.
You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Which cookies and services are used on this website can be found in this Privacy Policy.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data will not be combined with data from other sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website—for this purpose, the server log files must be collected.
Contact Form
If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions or an INFRASIGN software demo. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions—especially retention periods—remain unaffected.
Inquiry by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact inquiries will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions—especially statutory retention periods—remain unaffected.
5. Analytics Tools and Advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data such as page views, time spent, operating systems used, and the origin of the user. This data is assigned to the respective user’s device. It is not assigned to a user ID.
We may also use Google Analytics to record your mouse and scrolling movements and clicks. Furthermore, Google Analytics uses various modeling approaches to supplement the collected datasets and employs machine-learning technologies in data analysis.
Google Analytics uses technologies that enable the recognition of users for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.
The use of this service is based on your consent under Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent can be revoked at any time.
Data transfer to the USA is based on the EU Commission’s Standard Contractual Clauses. Details can be found here: [https://privacy.google.com/businesses/controllerterms/mccs/](https://privacy.google.com/businesses/controllerterms/mccs/).
The company is certified under the “EU-U.S. Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. You can obtain further information from the provider at the following link: [https://www.dataprivacyframework.gov/participant/5780](https://www.dataprivacyframework.gov/participant/5780).
IP Anonymization
IP anonymization is activated for Google Analytics. This means that your IP address is shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
For more information on how Google Analytics handles user data, please see Google’s Privacy Policy: [https://support.google.com/analytics/answer/6004245?hl=de](https://support.google.com/analytics/answer/6004245?hl=de).
Processing Agreement
We have concluded a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.
6. Newsletter
Newsletter Data
If you would like to receive the newsletter offered on the website, we require an email address from you and information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. No further data will be collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke the consent given to the storage of the data, the email address, and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you have stored with us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe or after the purpose no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6(1)(f) GDPR.
Data stored by us for other purposes remains unaffected.
After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.
7. Plugins and Tools
YouTube with Enhanced Privacy Mode
This website embeds INFRASIGN videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our pages on which YouTube is embedded, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalize browsing on YouTube. Ads displayed in enhanced privacy mode are also not personalized. No cookies are set in enhanced privacy mode. However, so-called local storage elements are stored in the user’s browser, which—similar to cookies—contain personal data and can be used for recognition. Details about enhanced privacy mode can be found here: [https://support.google.com/youtube/answer/171780](https://support.google.com/youtube/answer/171780).
Further data processing operations may be triggered after a YouTube video is activated, over which we have no control.
The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Further information about data protection at YouTube can be found in their Privacy Policy at: [https://policies.google.com/privacy?hl=de](https://policies.google.com/privacy?hl=de).
The company is certified under the “EU-U.S. Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. You can obtain further information from the provider at the following link: [https://www.dataprivacyframework.gov/participant/5780](https://www.dataprivacyframework.gov/participant/5780).
Google Fonts (Local Hosting)
This site uses so-called Google Fonts provided by Google for the uniform display of fonts. Google Fonts are installed locally. There is no connection to Google servers.
Further information about Google Fonts can be found at [https://developers.google.com/fonts/faq](https://developers.google.com/fonts/faq) and in Google’s Privacy Policy: [https://policies.google.com/privacy?hl=de](https://policies.google.com/privacy?hl=de).
Font Awesome (Local Hosting)
This site uses Font Awesome for the uniform display of fonts. Font Awesome is installed locally. There is no connection to the servers of Fonticons, Inc.
Further information about Font Awesome can be found in the Font Awesome Privacy Policy at: [https://fontawesome.com/privacy](https://fontawesome.com/privacy).
ManageWP
We manage this website using the ManageWP tool. The provider is GoDaddy.com WP Europe, Trg republike 5, 11000 Belgrade, Serbia (hereinafter “ManageWP”).
With ManageWP, we can, among other things, monitor the security and performance of our website and create automatic backups. ManageWP therefore has access to all content of the website, including our databases. ManageWP is hosted on the provider’s servers.
The use of ManageWP is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in operating its website(s) as effectively and securely as possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
The company is certified under the “EU-U.S. Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. You can obtain further information from the provider at the following link: [https://www.dataprivacyframework.gov/participant/4957](https://www.dataprivacyframework.gov/participant/4957).
Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required by data protection law that ensures this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
SalesViewer
We have integrated SalesViewer on this website. The provider is SalesViewer / SalesViewer GmbH, Hueststr. 30, 44787 Bochum (hereinafter “SalesViewer”).
SalesViewer enables us to record visits by members of other companies to our website. For this purpose, the IP address of the website visitor is compared with the company IP addresses stored in SalesViewer’s company database. If this is an IP address of a company, this visit and user behavior are recorded. IP addresses that are not present in the SalesViewer database are deleted immediately, so that website visits by private individuals are ignored by SalesViewer.
SalesViewer offers an opt-out procedure to improve data protection. For further details, please refer to the following link from the provider: [https://www.salesviewer.com/de/opt-out/](https://www.salesviewer.com/de/opt-out/).
The use of SalesViewer is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in recording corporate visits to our website and their user behavior. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Further details can be found in the provider’s Privacy Policy at [https://www.salesviewer.com/de/plattform/datenschutz/](https://www.salesviewer.com/de/plattform/datenschutz/).
Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required by data protection law that ensures this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Use of Forms via SuperOffice
To process your inquiries efficiently, the forms “Newsletter Registration” and “Order Study and Educational License” are provided by the CRM system SuperOffice. The data you enter will be used exclusively for the specified purpose and processed in accordance with the applicable data protection regulations.
8. eCommerce and Payment Providers
Processing of Customer and Contract Data
We collect, process, and use personal customer and contract data to establish, define the content of, and amend our contractual relationships. We collect, process, and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR.
The collected customer data will be deleted after completion of the order or termination of the business relationship and after the expiry of any statutory retention periods that may exist. Statutory retention periods remain unaffected.
Data Transfer upon Conclusion of Contracts for Services and Digital Content
We transfer personal data to third parties only if this is necessary in the context of processing the contract, for example to the credit institution entrusted with processing the payment.
No further transfer of the data takes place or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without explicit consent, for example for advertising purposes.
The legal basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the fulfillment of a contract or for pre-contractual measures.
9. Audio and Video Conferencing
Data Processing
We use, among other things, online conference tools to communicate with our customers. The tools we use are listed below. If you communicate with us via video or audio conference over the internet, your personal data will be collected and processed by us and by the provider of the respective conference tool.
The conference tools collect all data that you provide/use to utilize the tools (email address and/or your telephone number). The conference tools also process the duration of the conference, start and end times of participation in the conference, number of participants, and other “context information” related to the communication process (metadata).
In addition, the provider of the tool processes all technical data required for the handling of online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speakers, and the type of connection.
If content is exchanged, uploaded, or otherwise provided within the tool, this content is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.
Please note that we do not have full influence over the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. For further information on data processing by the conference tools, please refer to the privacy policies of the tools used by us listed below this text.
Purpose and Legal Bases
The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). In addition, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Where consent has been requested, the use of the respective tools is based on this consent; consent can be revoked at any time with effect for the future.
Storage Period
Data collected directly by us via the video and conference tools will be deleted from our systems as soon as you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.
We have no influence on the storage period of your data that is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.
Conference Tools Used
We use the following conference tools:
GoToMeeting
We use GoToMeeting. The provider is LogMeIn, Inc., 320 Summer Street Boston, MA 02210, USA. Details on data processing can be found in GoToMeeting’s Privacy Policy: https://www.logmeininc.com/de/legal/privacy.
Data transfer to the USA is based on the EU Commission’s Standard Contractual Clauses. Details can be found here: [https://logmeincdn.azureedge.net/legal/lmi-customer-dpa-2020v1-de.pdf](https://logmeincdn.azureedge.net/legal/lmi-customer-dpa-2020v1-de.pdf).
Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required by data protection law that ensures this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Last updated: 07 Oct 2025
